Boehmer Heating and Cooling
  • Pittsburgh, PA, USA
  • Competitive Wage
  • Full Time

Boehmer Heating & Cooling Co. of Pittsburgh, PA is looking to hire a full-time HVAC Dispatcher. Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment? Are you interested in starting a career with a stable and respected HVAC company? If so, keep reading!

This dispatch position earns a highly competitive wage, depending on experience, and works a schedule of Mon-Fri 7:00 am - 4:00 pm, with occasional overtime and Saturday shifts. If this sounds like the right opportunity for you, apply today!

 

ABOUT BOEHMER HEATING & COOLING CO.

Boehmer Heating & Cooling Company was founded in 1933 by William F. Boehmer. Having been in business for over 87 years we have established a reputation as an honest and effective organization by implementing the best practices. We're proud to offer residential home performance solutions for our clients that increase in-home comfort, health, and safety while also significantly reducing energy usage and utility bills.

The comfort and safety of our customers are paramount, and all of our activities are focused on this principle. Our policies guide our team to continuously exceed expectations. The attitude of our team reflects our care and concern for our neighbors and community. We know that without our amazing employees we would not be able to provide outstanding service which is why we promote and provide continuing education to keep our employees well trained, for their benefit, as well as for the benefit of our customers.

 

A DAY IN THE LIFE OF AN HVAC DISPATCHER

As an HVAC Dispatcher, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians.

You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track.

Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

 

QUALIFICATIONS

  • Excellent customer service and phone skills
  • Critical thinking and time management skills
  • Ability to multitask

Familiarity with the HVAC trade would be a plus, but we will train the right person! Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!

 

ARE YOU READY TO JOIN OUR TEAM?

If you are a scheduling extraordinaire and feel that you would be right for this dispatch position, fill out our initial 3-minute, mobile-friendly application today!

 

Location: 15226

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